For real-estate agents & small brokerages
Every buyer call can be a lead.Give it a clear next step.
A missed buyer call can be an expensive lead gap. Isabel is the voice receptionist who answers the ones you can't — and captures the details a strong ISA would ask for.
Try the live real estate demo yourself as a prospective buyer.
Chapter I · The loss
The math of a missed call in real estate.
Portal shoppers move quickly. Here is the shape of what a missed call can cost — illustrative math, not customer data.
Figure 01
After hours
buyer inquiries often arrive from listing portals and can land outside office hours.
Use your own after-hours call logs to estimate the coverage gap.
Figure 02
$10,400
is the gross commission on one $400,000 home at a 2.6% commission — an illustration, not an average. Commission terms are negotiated per transaction.
Post-NAR settlement (Aug 2024), buyer-side compensation is no longer advertised on the MLS.
Figure 03
Minutes matter
faster first response is strongly associated with better contact rates.
Portal shoppers may keep working through results while your voicemail greeting is still playing.
Chapter II · How it works
How Isabel works for agents.
Four quiet steps for calls you can't reach. No app to check. No call questions to memorize.
01
Isabel answers, day or night.
Isabel answers quickly when calls are forwarded to Isabel — Sunday evenings, Saturday mornings, the moment you step into a showing. No voicemail purgatory, no mystery lead.
02
Isabel qualifies the way you would.
Budget, timeline, financing, must-haves, neighborhoods. Isabel asks the questions you would ask on the first call — in your tone, using your approved English call flow.
03
Isabel books the tour into your calendar.
Isabel connects to Google Calendar today, reads your availability, and books the tour for the length you choose. If buyer-representation paperwork is required before showings, Isabel tells the caller to expect it from you before the tour.
04
Isabel hands you the summary after the call.
A lead summary — name, number, property of interest, pre-approval status, and full call notes — lands in your dashboard and can send through Zapier to Follow Up Boss, kvCORE, Chime, or whichever sales tool you already run.
Chapter III · A sample call
Sunday, 7:42pm. A Zillow inquiry comes in.
You're at dinner. Isabel qualifies the buyer, confirms the property, and books a Tuesday showing — all before the hostess clears the plates.
38 Elm Court, Wellesley · Inbound · Sunday
3:14
- 7:42:04 pmCallerHi — I'm calling about the house on Elm Court that just came up on Zillow. Is it still available?
- 7:42:09 pmIsabelHi there, thanks for calling. Yes, 38 Elm Court is active — listed at $895,000, four bedrooms, 2.5 baths. Are you hoping to see it this week?
- 7:42:18 pmCallerYeah, ideally. My wife and I are looking in Wellesley under 9. We're pre-approved up to 920.
- 7:42:24 pmIsabelPerfect — so you're pre-approved and actively shopping. Are you currently working with another agent, or is this your first outreach?
- 7:42:32 pmCallerFirst outreach. We saw Maya's name on the sign.
- 7:42:38 pmIsabelWonderful. Maya has a 5:00pm slot on Tuesday or a 6:30 on Wednesday for a tour — which works better for you both? Maya will send any required buyer-representation paperwork separately before the tour.
- 7:42:46 pmCallerTuesday at 5 is great.
- 7:42:49 pmIsabelBooked. I'll text you a confirmation with the address and Maya's mobile. If you'd like to share anything you're specifically looking for, I'll pass it along.
Outcome · Pre-approved buyer qualified, Tuesday 5:00pm tour booked on the agent's Google Calendar, buyer-rep form flagged to be sent, lead summary sent via Zapier into the agent's sales tool.
Chapter IV · What Isabel handles
Common agent scenarios, answered with composure.
A working catalog of calls Isabel can handle — set up with your listings, calendar, and preferred tone.
- 01
Property inquiry qualification with MLS number capture
- 02
Tour booking on your connected Google Calendar
- 03
Open-house signup with lead details captured for your follow-up
- 04
CMA request intake, sent to your inbox
- 05
Listing detail answers from content you upload
- 06
Pre-approval status capture, gently asked
- 07
Agent-to-agent referrals with license state captured
- 08
Lead summary sent via Zapier into Follow Up Boss, kvCORE, Chime, or another follow-up tool
- 09
After-hours answer so no Sunday-evening Zillow inquiry hits voicemail
Chapter V · The terms
Two plans. No contracts. Cancel anytime.
Built for the agent closing six homes a year and the brokerage closing sixty. Minutes above plan are billed at a flat rate — we'll tell you before you cross.
Solo Agent
Billed monthly
For the independent agent closing 6–24 transactions a year.
- Dedicated local number
- Google Calendar booking
- Sales-tool follow-up via Zapier (Follow Up Boss, kvCORE, Chime, or similar)
- Call notes and summaries in the dashboard
- 200 minutes per month
Team
Billed monthly
For small brokerages and teams running shared pipelines.
- Everything in Solo, plus:
- Shared team calendar
- Flagged calls surfaced for team review
- Onboarding help for call questions and follow-up
- 1,000 minutes per month
Chapter VI · FAQ
The questions we get most often.
If the answer you're looking for isn't here, reply to the welcome email after signup — a human reads every note.
Isabel helps qualify. Isabel asks the discovery questions you set — budget range, timeline, financing status, must-have neighborhoods, whether the caller has an agent — and sends the summary after the call. If the caller isn't ready yet, Isabel captures why for follow-up.
Epilogue
When the next buyer calls after hours,Isabel can answer.
Seven days free. Card on file to reserve your dedicated local number — we will not charge you during the trial.
Demo number: call it to try Isabel yourself as a prospective customer.