For gyms & studios
Capture more trial calls.Keep coaching.
Membership inquiries often arrive after staffed desk hours. Isabel answers forwarded calls, captures the lead, books or links the trial where supported, and logs the summary while you coach.
Try the live gym demo yourself as a prospective member.
Chapter I · The loss
The money you leave on the rack.
Back-of-envelope math for a typical boutique studio. Your numbers will vary — but the shape of the loss looks like this.
Figure 01
Lifetime
One converted membership inquiry is months — or years — of dues. One unanswered inquiry is zero.
Month-to-month membership LTV varies by studio; the shape, not the number, is what matters.
Figure 02
Peak block
Inbound calls cluster at your busiest class block, when every coach is on the floor and no one is free to pick up.
The same hour you can't staff the desk is the hour a new prospect dials.
Figure 03
0
Minutes your desk staff has to answer a phone while cueing a kettlebell circuit.
Every missed call is a class unfilled and a member unearned.
Chapter II · How it works
How Isabel works for fitness operators.
Isabel connects to Square Bookings, Google Calendar, Acuity, or Calendly and answers from your class schedule, policies, and pricing.
01
Picks up at 4am and 11pm alike.
Isabel answers automatically when the forwarded call reaches Isabel — holiday weekends, mid-class, mid-squat. Fewer after-hours inquiries go to voicemail.
02
Books classes, trials, and PT sessions.
Isabel reads connected availability from Square Bookings, Google Calendar, or Acuity and books where supported; with Calendly, Isabel can create a booking link. Trial drop-ins, PT, small-group — all handled.
03
Quotes approved membership pricing.
Founders rate, month-to-month, annual, student, corporate — whatever tiers you provide in your business details, Isabel quotes them verbatim. No guesswork, no discounts off-brand.
04
Captures the lead and hands it off.
Handled calls show up in your dashboard with call notes and a summary, and can send details through Zapier to your customer list or follow-up tool. You keep the relationship; Isabel keeps the details organized.
Chapter III · A sample call
Saturday 9am, booked at 9:06pm.
A prospect calls after hours. Isabel handles it before the dishwasher finishes its cycle.
Inbound · 617-555-0142 · Tue, 9:04 pm
0:38
- 9:04 pmCallerHey, I saw your gym on Instagram. Do you do a free trial class? I work late and I'm looking for something Saturday mornings.
- 9:04 pmIsabelAbsolutely — the first class is on the house. We run Strength 45 Saturdays at 7am, 9am, and 10:15am. Which one fits?
- 9:05 pmCallerNine is perfect. What do I need to bring?
- 9:05 pmIsabelJust yourself and water. The studio is at 42 Main, door code 4812 — the address and door code will be on the calendar invite. Can I grab your name and email?
- 9:05 pmCallerSam Ortega, sam.ortega@example.com.
- 9:06 pmIsabelBooked, Sam. Saturday 9am Strength 45 with Coach Ruiz. Invite on its way to your email. See you in the chalk.
Outcome · Class booked on the studio's connected calendar, confirmation email sent, lead summary in the dashboard. Call duration 38 seconds.
Chapter IV · What Isabel handles
Built for the fitness operator.
Every scenario a front-desk worker fields in a day. Isabel does not hand any of it back to you.
- 01
Class schedule lookups from your connected calendar
- 02
Trial drop-in signups with calendar-invite confirmation
- 03
Membership pricing quotes for every tier in your business details
- 04
Personal training and small-group booking
- 05
New-member FAQ — address, parking, door codes, what to bring
- 06
Lead capture with call notes and summary in the dashboard
- 07
Zapier connection to your customer list or follow-up tool
- 08
Square Bookings, Google Calendar, and Acuity booking, plus Calendly links
- 09
After-hours answer so no 9pm inquiry hits voicemail
Chapter V · The terms
Priced like a class pass.
Two tiers for fitness. Month-to-month or annual. Cancel any time, no contract, no trainer-guilt.
Studio
Billed monthly
Solo coaches, yoga studios, small pilates teams.
- 200 minutes per month
- Unlimited class-booking flows
- Square Bookings, Google Calendar, Acuity, plus Calendly links
- Call notes and summaries in the dashboard
- Business-hours overflow plus 24/7 after-hours
Club
Billed monthly
Multi-coach gyms, CrossFit, HIIT, and cycle studios.
- 1,000 minutes per month
- Membership-tier quoting from your business details
- Zapier connection for customer list follow-up
- Flagged calls surfaced for team review
- Onboarding help for class questions and follow-up
Chapter VI · FAQ
Straight answers.
The questions we get from studio owners and head coaches before they flip the switch.
Square Bookings, Google Calendar, and Acuity can book directly when connected; Calendly can create a booking link. For other systems like Mindbody, ClassPass, MarianaTek, Zen Planner, or Glofox, Isabel can send the lead through Zapier today.
Epilogue
Your next member is calling tonight.Isabel will answer.
Start setup by connecting Square Bookings, Google Calendar, Acuity, or Calendly, training Isabel on your class schedule and pricing, and forwarding your existing line. Isabel can take calls while you are coaching, sleeping, or on the rower.
Demo number: call it to try Isabel yourself as a prospective customer.